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Return Policy
At Chitral Mart, we strive to ensure customer satisfaction. Please review our return policy below:
- Return Window: You can return your item within 12 hours of delivery.
- Condition: The item must be unused, undamaged, and in its original packaging.
- Genuine Reason Required: Returns without a valid reason will not be accepted.
- Delivery for Return: You are responsible for the delivery charges associated with returning the item.
- Contact Customer Service: Before initiating a return, you must contact our customer service representative to get approval and return instructions.
- Refund Process: Once we receive and inspect the returned item, your payment will be refunded within 7 business days.
If you have any questions or concerns, please contact our support team for assistance.
Email : info@chitralmart.com
